Mindarray Systems Pvt Ltd
Motadata, a brand name of Mindarray Systems Pvt Ltd, is a Global software organization that provides a solution for IT operations through its AIOps and ServiceOps platform. Both platforms leverage the power of the Deep Learning Framework for IT Operation (DFIT) to enhance visibility and control over IT infrastructure. For an organization, every event matters, and Motadata collects all the events from heterogeneous and hybrid IT infrastructure, processes, correlates and provides powerful insights to drive business outcomes.
- 1800 889 1915
+91 79-4702-1717 - Tower 7, Magnet Corporate Park
Opp. Grand Cambay, Thaltej, SG Highway
Ahmedabad, Gujarat 380054
India
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Motadata ServiceOps
Knowledge Management
Leverage Motadata ServiceOps ITSM knowledge management to share your knowledge, solution, and workarounds with your team and customers seamlessly. ITIL knowledge management enables your users to find solutions for common issues by themselves through the knowledge articles and use cases.
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Website Monitoring
Keep a close eye on the performance and availability of your web pages with HTTP monitoring & HTTPS monitoring. Check if the web pages on your web application are reachable or not. When they are not reachable, get alerts and notifications & remedy actions follows. The website monitoring feature looks for various critical attributes such as the page response time. Set up a URL for monitoring & then define a threshold – if the webpage load time is more than 10 seconds, you should receive SMS or an e-mail. Active notifications help IT admins in taking quick corrective action before its unavailability affects end users. It also lets you make sure that CGI scripts, web server and back-end databases are performing properly.
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Motadata ServiceOps
Release Management
ITIL Release Management in Motadata ServiceOps ITSM platform, is the process of coordinating the movement of project into production environments where they can be consumed by end-users.
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Network Management System
Motadata IIP
Network Management System (NMS) by Motadata allows users to track & optimize performance. Get a free trial of one of the best network management tools.
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Unified Network Management Solution
Motadata Unified NMS offers a highly scalable solution for Service Assurance, Orchestration & Automation, enabling Telco’s to meet their network management objectives. Motadata helps IT Infrastructure teams to execute a set of functions required for planning, allocating, deploying, controlling, coordinating and monitoring their network resources.
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Server Monitoring Software
Motadata is an integrated server monitoring software & tool that delivers insightful details of all critical server performance parameters like hard disk capacity, CPU utilisation, memory utilisation and bandwidth utilisation from an intuitive web console. Our server performance monitoring allows a sysadmin to stay on top of server downtime and performance issues. This server monitoring software has the capability to monitor all types of IT infrastructure servers in both consolidated and distributed workload conditions. Identify server performance issues like resource utilisation, application downtime and its avg. response time.
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Network Monitoring Tool
Motadata’s proactive network performance monitoring tool can be used to automatically discover network devices, interfaces, and applications. The network monitoring software in a multivendor IT environment ensures complete visibility of IT infrastructure. The unified view enables IT admins with a comprehensive picture of the overall IT health and also provides drill-down root-cause analysis, enabling them to resolve network issues even before they affect business processes. It facilitates monitoring of hybrid multi-vendor environment using 100+ pre-defined monitoring templates with immediate notifications on the set threshold values.
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Motadata ServiceOps
Incident Management
In the age of digitalization and advent of better collaboration platforms , Today’s employees can work from anywhere anytime, they need simplified process to raise their service tickets.Motadata ServiceOps ITSM platform’s ITIL Incident Management tool enables report, investigate, and manage incidents or requests from multiple channels.
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Motadata ServiceOps
Problem Management
Motadata ServiceOps ITSM platform’s Problem Management solution manages the complete lifecycle of problems faced by different organizations and helps to diagnose and identify the root cause of incidents. The problem management system prevents problems and resulting incidents from happening, eliminates recurring incidents and minimizes the impact of incidents that cannot be prevented with incident management. With Motadata problem management tool, you can easily correlate incident tickets with a problem. The correlated incidents have a distinctive tag to highlight the relationship.
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Motadata ServiceOps
Change Management
Handle IT change management smoothly and minimize the impact taking place due to the changes. ITIL Change Management processes, which are a part of Motadata ServiceOps IT Service Management software ensure that standardized procedures and methods are employed for the prompt and efficient handling of changes in IT infrastructure.
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Motadata ServiceOps
Asset Management
Turn IT teams more productive by offering them greater visibility and control over both hardware and software assets with Motadata ServiceOps IT Asset Management software (ITAM). Monitor your hardware and software performance and improve service delivery with custom and predefined alert and reporting capabilities with Motadata ServiceOps ITAM software. Track and manage all your assets from a single unified view, throughout their life-cycle – be it maintenance, procurement, disposal, or depreciation using IT asset management system.
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Motadata ServiceOps
Service Desk
Improve your relationship with your employees with a unified IT Service Desk software solution for ticketing, knowledge, problem, change, release, and IT asset management. Motadata ServiceOps Service Desk is a scalable IT service desk software that meets the needs of enterprises of any size. Easily resolve issues or requests with the service desk solution and improve the overall quality of IT services by ensuring they are fully aligned to user needs.
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Log Analyzer with Context
The infrastructure is constantly generating log data that provides performance insight. Log Analysis Tool collects, consolidates, parses, and analyzes thousands of logs, traps, windows, and events to perform root-cause analysis with log monitoring tools from Log Analyzer. The Log Analysis Tool supports both agent-less and agent-based methods for log collection.
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Application Monitoring Tool
Strong application monitoring tool enables IT teams, to get thorough insights into application health and response-time data. Go proactive with Motadata, which is one of the best application performance monitoring tools (APM) to identify potential threats that might bring operations down and fix the issue before it becomes a problem. Real-time metrics dashboard helps you stay on top of your application performance. Resolve application performance management issues before they impact your users or customers.
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Database Monitoring
Motadata’s NMS serves as the best database monitoring tool which lets you monitor and manage heterogeneous IT infrastructure which may consist of MSSQL, PostgreSQL, Oracle, MySQL, IBM DB2 and other databases. Motadata’s SQL server monitoring activity enables admins by giving them prior notification before any problem happens. With the use of out-of-the-box dashboards and reports, Motadata helps you meet SLAs and troubleshoot problems quickly.